Terms and Conditions

IMPORTANT: PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE. WE RECOMMEND YOU PRINT A COPY FOR FUTURE REFERENCE.

It is the members responsibility to make sure their contact details including name, telephone number and email address are correct on the system.

This Website and the Goods and Services displayed on it are provided by Pitshanger Health and Fitness Limited.

These are the Terms and Conditions, which apply to your use of this Website and the purchase of Goods and Services from us. If you do not agree to these, you must not use this Website.

When we refer to "you" and "your" we mean the user of this Website, purchaser of Goods or user of our Services.

We reserve the right to change these Terms and Conditions at any time. Any changes will be effective after the change is published on this Website. 

You should check these Terms and Conditions carefully before placing your order as they may have changed since your last visit. If you have any questions about the Terms and Conditions, the Services, or this Website, please contact us using the contact details in the “Contact Us” section of this Website.

When the following words with capital letters are used in these Terms and Conditions this is what they mean:

PITSHANGER HEALTH AND FITNESS MEMBERSHIP AGREEMENT

By following the joining process to become a member, you are agreeing to accept the Terms and Conditions of this membership agreement.

THE AGREEMENT

The Monthly Membership Agreement commences once you have completed the appropriate payment information along with your personal details and accepted the Terms and Conditions during the joining process. By accepting the Terms and Conditions, you are agreeing to pay any applicable Monthly Membership Amount, which is shown at the start of the joining process and again before confirming your payment instruction.

The Monthly Membership is a rolling month to month agreement with a minimum 3 month term payable one month in advance via your Credit/Debit card.

You are only entitled to use the gym detailed in your membership agreement provided you continue to pay the appropriate monthly amount.

 Memberships are not transferable and no one else is allowed to use your membership to access the gym and/or classes. Class bookings are also non-transferable. If your membership is used by another person, you will be liable for an extra one-month membership fee.

Pitshanger Health & Fitness Ltd will endeavour to collect all membership fees accordingly, however, should any error in collections arise resulting in a membership fee not being collected, Pitshanger Health & Fitness reserves the right to subsequently collect all and any membership fees outstanding.

If your Credit/Debit card payment is declined for any reason your membership will be immediately suspended and access to the facility will be withdrawn. 

Pitshanger Health & Fitness reserves the right to change membership rates at any time.

All members are require to upload a current phot of themselves for Insurence and safety reasons.

CREDIT FOR CLASSES

Credit to be used for booking classes can be done by login into your member web site or when visiting the gym add by credit/debit card. Please note all credit will be rest and lost if not used after 12 months.

OUTDOOR FITNESS AREA

Members are responsible for their own safety when using any equipment or excessing in this space. Members are also responsible for putting any equipment back where you took it from after use.

MEMBERSHIP CANCELLATION
Memberships can be cancelled at anytime after your initial 3 months minimum period. We require one months notice from your last payment date i.e. an additional month will be charged after cancellation notice date received via email only. 

FREEZE OPTIONS

Members can freeze for one month at a time limited to once a year after your initial 3 months. If you want to freeze for more we will have to cancel your memberhsip and cannot keep your space and therefore you will be required to try and join as a new member.

CANCELLATION POLICY PERSONAL TRAINING SESSIONS

Cancellation within 24 hours of appointment will result in a 50% charge being levied for the session. Cancellation within 12 hours of appointment will result in the session being charged at the full rate.

VALIDITY OF PERSONAL TRAINING BLOCKS AND BLOCK CLASS PASSES

PItshanger Health and Fitness 10 session personal training blocks are valid for 3 months from the date of purchase. These are non-refundable.
Block passes for Classes and external classes are valid for 6 months from the date of purchase. On-site PT’s also operate at our gym with individual personal prices and terms so please ask the staff for this infortmaiotn before signing up for Pt sessions.

Lost Property

Lost and left items can only be kept for 3 days or with a request from members max 1 week. All will disposed if not collected or you contact the gym to request a date for collection.